FAQs
Residents can call the RCSD office at 562-430-3707 or Street Sweeping Corp of America at 562-861-4606. RCSD personnel will do every thing possible to resolve the matter. Very often, situations are beyond the control of RCSD. If it is a sweeping issue, RCSD will notify the street sweeping company and attempt to get a response to a resident’s complaint. Parking citation and enforcement issues must be dealt with through the Orange County Sheriffs Department. Please follow the instructions on the back of your citation.
Please visit our "Drop us a Line" page and explain the situation and/or question that you have.
To cover our processing costs.
After an application is approved and a User Permit is granted by RCSD & signed by the renter.
At the time your User Permit is issued by RCSD or no less than 10 days prior to your event.
No. An application must be submitted and then approved by RCSD first. A reservation is only achieved after RCSD grants a User Permit; whereby you must visit the RCSD office, sign the User Permit and pay an application fee and deposit.
No. RCSD requires that you fill out an application first. Once your application is approved you must come to the RCSD office to sign your User Permit and pay at least the application fee and deposit in person.
No more than a few days before your scheduled event. The Administrative Assistant will advise you as to when the best time is.
Your refund check will be mailed to you approximately 8-10 business days after your event OR later if you fail to return the key and/or gate opener promptly after your event.
You’ll receive a complete set of alarm instructions when you pick up your key.
If you cancel your reservation, you will forfeit the $23.00 application fee.
No. You’ll have to supply your own special equipment for your event.
Residents can rent a facility up to 6 months in advance. Non-residents can rent a facility up to 3 months in advance.
Yes. RCSD accepts credit cards and checks. Reservations and payments for pickleball, tennis and picnic site reservations must be made online.
Residents may book a tennis/pickleball courts up to two weeks in advance. Non residents may book a court up to one week in advance.
Because the RCSD needs to maintain complete and accurate databases.
Maximum of up to 2 hours per day. Each hour of play will be scheduled under one name only.
The high ceilings make it extremely difficult to retrieve escaped balloons.
Because the noise would disturb the surrounding neighborhood.
This is normal practice among most cities/recreation departments.
Since only one Parking Enforcement Officer is deployed by the OC Sheriff’s Department during street sweeping days, the officer can only attempt to follow one sweeper during the day. Many communities utilize one or more officer per street sweeper, thus minimizing the number of missed cars or citing of vehicles after the street has been swept.
Rossmoor is somewhat unique in that the streets are laid out in a manner that would make sweeping alternate sides of the street infeasible without signage indicating days and hours of street sweeping. It has been estimated that it would take about 7000 signs located approximately in front of every three or four homes to make the change. Also a new contract would have to be negotiated for dedicated street sweepers on more than two days per month. This would increase costs for street sweeping, fabricating and installing signs and be considered by some to be sign blight throughout the community.
There are many reasons. a) operator error, b) parked cars, c) construction vehicles blocking access to cul-de-sacs, d) parents dropping off school children, e) utility/road work on streets causing an obstruction to the route.
The RCSD receives no revenue from street sweeping citations. All monies collected by this process are deposited in the County’s General Fund.
Street sweeping is intended to clean what naturally is present on the street. Too often, residents or their gardeners will blow all of the grass cuttings, leaves and small branches from pruning into the street. Vacuum street sweepers used in Rossmoor will clog when there is excess material or branches in the street. Residents should bag and dispose of in trash cans all materials from their yards. Also, over watering causes standing water which mixes with debris in the gutter. This can cause health issues such as the breeding of mosquitoes. Further, wet leaves substantially add to the weight and volume of materials which must be disposed of.
Yes! Our tennis courts, pickelball courts and picnic sites are now reserved online and paid for online with a credit card. Picnic sites may only be reserved by Rossmoor residents. Picnic sites are available to non residents on a first-come, first-served basis. For more information, please click online services to be directed to the online reservation portal.
All sidewalk, curbs and gutter service requests should be directed to Orange County Public Works at (714) 955-0200 or through the myoceservices.ocgov.com website.
Orange County is also responsible for flood channels, street repairs and roadway markings and signage.
Electrical service in Rossmoor is provided by Southern California Edison. For more information, visit: www.sce.com or call Southern California Edison at (800) 655-4555. To report a Power Outage, call (800) 611-1911.
Golden State Water Company in Los Alamitos 909-394-2272. For 24-hour Customer Service or Emergency Service call (800) 999-4033.
The Rossmoor / Los Alamitos Sewer District maintains all common sewer lines, which are the main lines that run down the center of the street (562) 431-2223.
Homeowners are responsible for sewer lines up to the main, common line.
Call California Highway Patrol (714) 892-4426 or Sheriff's Department (714) 647-7000
Report to RCSD Arborist/Urban Forester Mary Kingman. If she is unavailable, submit a service request to OC Public Works at: https://myoceservices.ocgov.com/ OR call (714) 955-0200. The OC Sheriff should be called IF a tree or large limb is blocking a street, has downed power lines, or has resulted in injury or extensive damage.
Report to Orange County Code Enforcement (866) 552-8120 or through myoceservices.ocgov.com
Contact OC Public Works: (714) 955-0200
Call CR&R: (800) 826-9677
Call Orange County Code Enforcement: (866) 552-8120 or myoceservices.ocgov.com
Call CR&R or report to OC Waste & Recycling (714) 834-4017
CR&R offers two large item pickups per household per year.
California Highway Patrol
9-1-1
No, residents only.
Yes
No. An instructor needs to have a permit or contract with RCSD.
No, any team/group with 10 or more participants must pull a permit to play or practice on any of the RCSD fields in either Rush or Rossmoor Parks.
Must be reported to District Arborist Mary Kingman (562) 430-3707 x106. For extreme park tree emergencies after hours or weekends call (866) 546-2369.
Contact District Arborist Mary Kingman (562) 430-3707 x 106 or mkingman@rossmoor-csd.org.
Contact District Arborist Mary Kingman (562) 430-3707 x 106 or mkingman@rossmoor-csd.org.
Create an account through RecDesk or by calling the RCSD office (562) 430-3707.
Call OC Public Works (714) 955-0200 or submit service request at: https://myoceservices.ocgov.com
Southern California Edison (800) 427-2200.
Golden State Water (800) 999-4033
Call OC Animal Care (714) 935-6848
During business hours contact the Park Superintendent Omero Perez (562) 430-3707 x105.
During non-business hours please contact the RCSD Emergency After Hours Line: (562) 497-0118.
Yes, but you are not allowed to bring jumpers, taco vendors or any large equipment onto the park and your group may not exceed 50 people without a permit.
Go to CSR.dot.ca.gov and fill out a customer service request or call (657) 650-5146.
Call SCE (800) 655-4555 or call Spectrum (855) 854-2457
Contact CR&R (800) 826-9677 and they will provide a complimentary exchange of carts if they are damaged or soiled.
If the graffiti is on park grounds, report to Park Superintendent Omero Perez (562) 430-3707.
Otherwise report to OC Public Works (714) 955-0200.
For graffiti on utility boxes in Rossmoor contact SCE (866) 421-4688.